Shipping policy

Shipping Policy

Last updated: 24 July 2026

At REKIND, we aim to process and deliver your order as quickly as possible.

Order Processing & Fulfilment

Orders are processed within 1–3 business days after payment has been successfully received.

Once your order has been processed, your product will be prepared for delivery. Depending on product availability and fulfilment requirements, additional processing time may be required before your order is dispatched.

Delivery Within South Africa

We offer delivery to addresses throughout South Africa.

Our estimated total delivery timeframe is approximately 6–11 business days from the date your order is placed. This includes order processing, fulfilment, and delivery by our courier partner.

Once your order has been dispatched, delivery typically takes approximately 1–3 business days, depending on your location and courier availability.

Please note that delivery times are estimates and may be affected by weekends, public holidays, remote delivery locations, courier delays, or circumstances beyond our reasonable control.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information, where applicable.

Delays

While we do our best to ensure your order arrives within the estimated timeframe, REKIND cannot be held responsible for delays caused by courier services, adverse weather conditions, public holidays, strikes, incorrect delivery information, or other circumstances beyond our reasonable control.

Damaged or Lost Parcels

If your order arrives damaged or is lost during transit, please contact us as soon as possible at support@rekind.co.za with your order number and relevant details so that we can investigate and assist you.

Contact

For any questions regarding shipping or delivery, please contact us at:

Email: support@rekind.co.za
Brand: REKIND